Refund policy

Returns and Exchanges

What is your return window?

Return requests must be made within 14 days after delivery. Items must be unworn, unwashed, in their original condition, and have all tags attached.

Can I return a full-price dress?

Eligible full-price merchandise may be returned for a refund to the original payment method when the return is requested within 14 days after delivery.

Can I return a sale-priced dress?

Eligible sale-priced merchandise may be returned within 14 days after delivery for an exchange or store credit. Sale-priced merchandise is not eligible for a refund to the original payment method.

Who pays for return shipping?

Customers pay return shipping for fit or preference returns. Beautiful Dresses AZ covers reasonable return shipping costs when an item arrives damaged, defective, or incorrect.

Are original shipping charges refundable?

Original shipping charges are nonrefundable unless the item arrived damaged, defective, or incorrect.

Customer Service

How can I contact Beautiful Dresses AZ?

Email **sales@BeautifulDressesAZ.com**, call **314-736-2664**, or use the website contact form.

Customer-service hours are Monday through Friday, 9:00 a.m.–5:00 p.m. Arizona time.

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